Are you at the breaking point at your job? Perhaps you have decided to take your complaint to your HR department. Before you take that step it is crucial that you understand which side you will be spilling the beans to. Even though sports gives me the hives, this analogy is one of the best ways for you to figure out what to do if you are a victim of workplace bullying.
You need to have your own team working on your behalf. The home team has your best interest at heart. They know your value, understand the victimization you are suffering and want the best outcome for you. Rare is the HR staff member who will be part of the home team.
A personnel department has very specific responsibilities in a company. They [should] have familiarity of labor laws, they should know employee benefits, implement protocol and understand how the roles of employees make the company fulfill its mission. But ultimately, the human resources department is there to support the best interest of the company. The individuals in that department are also insuring their own jobs. 
If a manager is mistreating a staff member, I would think that the HR rep would inform the boss how his or her actions may be violating, let’s say, anti-discrimination laws, depending on what form the bullying takes. But once informed the bully can take his attacks in any direction and unless the higher ups in the company rein in the bully, things can quickly get worse from the time of the complaint on.
The HR rep has done her job by informing the boss of his actions, now the rep can go along with the bully by either ignoring the situation or being roped into the scenario by backing the boss. The HR rep will not outwardly take part in the bullying but will start maintaining one-sided documentation provided by the bully/boss.
Now don’t get me wrong; your human resources department is vital to the functionality of your place of employment and at sometime you will have to loop them in to what’s happening with your abuse but consider this on an fyi basis. Your rep definitely can be of help to you if they have the moral fortitude, but they also are looking out for their own jobs and have to lean toward the side on which their bread is buttered. For many who work in the field of human resources, it is not an easy road, but is clearly founded on discretion and confidentiality.
I share this information so you don’t score points for the opposing team. If you are a victim of workplace bullying, be wise, be discrete and document everything so when the time comes when you have to go to your human resources representative, you go with clarity and a realistic approach.
For more information on this, go to my website at www.workplacesanctuary.com